News and Star readers have shared their disappointment following the news that a Carlisle bank has closed.
Barclays Rosehill branch, on Montgomery Way, Rosehill Industrial Estate closed on Friday.
The bank said that they do not intend to make anyone redundant as a result of the closure.
A Barclays spokesperson said: “The decision to close a branch is never an easy one. However, customers are increasingly using alternatives to branches to do their banking. As a result, we are seeing a sustained fall in branch visits across the UK.
“This fall in branch visits is reflected at our Carlisle Rosehill branch and we also know that nearly four fifths (78 per cent) of our customers at the branch are using different ways to bank.
“We will work with our customers and provide alternative options to ensure they can continue to manage their money and receive financial expertise when required.”
The bank added that customers have a wide range of options to complete their banking including the Barclays app, Telephone Banking, Online Banking, Video Banking. Everyday transactions can be completed at the Post Office.
On the News and Star’s Facebook page, readers have offered their thoughts on the closure.
Richard Stainforth posted: “I will miss this branch, it was always handy to nip into.”
Myra Lockie is concerned that the company aren’t paying attention to all of their customers. She added: “So what do the other 22% do? Will have to bank elsewhere I guess...”
Stephen Martin is unhappy that he’ll have to change the way he banks. He commented: “Some people, like myself, prefer face to face talking. It’s a way better way of communicating than scripted web pages and telephone calling.”
Danni Leach has voiced her concerns over how her relatives will be able to bank. She said “My Granny used this bank as she lives nearby, she’s in her 80s & she isn’t tech savvy at all. Not fair at all, she’s at a loss.”
Michelle Pearson agrees that older customers are the ones who have been affected most. She added: “78% young folk & business. 22% OAP's who sadly aren't considered important anymore.”
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