A woman has complained of being banned from a shop after bringing in her dog.

Andrea Nanson has been banned from B&M in Kingstown, Carlisle, after breaking one of their rules.

She said: “I went in and said to a member of staff if I could bring my dog in, and they said I could.

"I had him in a blanket in my arms.

"I was going to go to the harness aisle and that's when this lady came up to me and said I'm not allowed to bring my dog in for hygiene reasons.

"I said I asked for permission but she asked me to leave.

"I paid for the items and was leaving when a man came up to me and said I upset the staff and I gave them abuse, which was an absolute lie.

"He said I'm barred and needed to get out."

She refused to keep her dog secured outside the shop or in her car as the dog cost £2000, but she added that she wouldn't keep any dog in a car.

There is no outright law against having a dog in a supermarket in the UK, it is entirely down to the discretion of the owner.

However, it is a common policy in most supermarkets across the country to not allow dogs, unless they are service dogs such as guide dogs.

There are some chains in the UK that happily allow dogs that are not service dogs though, such as garden centre Dobbies, Waterstones, Lush, Cath Kidson, Starbucks and The Apple Store.

A spokesperson from B&M said: "As with a lot of other retailers that sell food for human consumption, B&M only allow guide dogs into our stores due to hygiene purposes.

"The customer was politely reminded of this policy by our in-store colleagues, and unfortunately, they were met with an unnecessary belligerent and antagonistic response."

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