I WENT to my HSBC bank on English Street, Carlisle, last Friday and to my amazement found the front doors locked.
There was no notice on the main doors, just a small notice on the left hand wall, see attached photographs, indicating that the bank had been closed since 2pm the day before until Friday May 12!
The notice was headed SEE YOU SOON. If the customers who congregated while I was there carry out the promise that they were going to transfer their accounts, the improvement work which is taking place won’t be required.
I received no notice in the post or e-mail and there was no advert in The Cumberland News, which nearly everybody reads. I have heard of poor service, but I’ve never been treated in this manner – ever.
Do I now have to go to Penrith to carry out transactions that are not on the internet?
HSBC should immediately place as near as possible, a mobile bank and find an alternative office to conduct interviews for people having business to discuss and it should be done forthwith.
Harold J. Bowron
By email
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel