The National NHS Staff Survey results for 2023 published show 'significant improvements' but there is still 'work to do' according to NCIC. 

The survey was completed by all NHS organisations in the Autumn of 2023 and was completed by 3,242 members of NCIC staff – a response rate of 45.1 per cent.

This is an increased response since last year and is in line with the national average.

Colleagues recommending NCIC as a place to work has improved by more than 8 per cent from 43.8 per cent to 51.2 per cent against a national average of 60.5 per cent. 

NCIC scores improved in 46 per cent of questions and are remained the same in the rest of the questions. None of the scores have 'significantly deteriorated' since last year according to the NHS. 

Lyn Simpson, Chief Executive said: “This is a real positive step forward and is telling us that some of the changes we are putting in place are having a positive impact.

"There is still a lot of work to do to catch up with the average scores of similar trusts, but there are clear signs of improvement, which is very encouraging.”

“However, concerns remain about organisational culture specifically in relation to discrimination, bullying and harassment for our colleagues with one or more protected characteristic.

"Unfortunately this makes for sobering reading and shows that if you have a long term condition or are from an ethnic minority background you are twice as likely to experience harassment, bullying or abuse at work.”

“We have to take action on this and that’s why this year we have delivered behaviour safety training to around 1000 staff members with the aim of creating a behaviour safety movement across the Trust.

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"We will be extending our HUMAN campaign that focusses on the importance of showing kindness and respect to create a more inclusive culture where everyone is treated with equity and fairness.”

Lyn added: “This year, we also have a comprehensive set of reports that can be broken down by area of the Trust which means we can take action at multiple levels and all areas will be asked to create their own people improvement plan so that we can improve the experience of people who dedicate their careers to the NHS.”