The nine best and worst GPs in Carlisle for patient satisfaction have been revealed.

The latest survey consisted of around 2.56 million questionnaires sent out to patients aged 16 or over registered with GP practices in England, from 2 January to 25 March 2024.

699,790 patients completed and returned a questionnaire, resulting in a national response rate of 27.3%.

In Carlisle, no practices scored above 90% for 'overall experience'.

Here are the scores for GPs in Carlisle:

Overall Experience

  • 73.9% of patients had a good overall experience of their GP practice.
  • 67.3% of patients had a good overall experience of contacting their GP practice.
  • Of patients who had contacted or used an NHS service when their GP practice was closed, 55.9% had a good overall experience.
  • Of patients who tried to get an NHS dental appointment in the last two years, 69.2% had a good overall experience of NHS dental services.
  • 86.8% of patients had a good experience of using pharmacy services.

Recommended reading:

GP surgeries in Furness affected by national computer issues

Haverthwaite GP surgery saved after bid to move approved

Council gives update on South Lakes Safari Zoo

31% of patients reported having contacted or used an NHS service when they wanted care or advice from a healthcare professional at their GP practice, but it was closed.

Around half of these patients (50.2%) felt that in these instances the time they had waited for care and advice was about right; around half (49.8%) felt that it was “too long”.

The GP Patient Survey was carried out by NHS England with Ipsos.

Patients were asked a range of questions about their experiences of their practices including accessing appointments and accessing online services or out-of-hours services.

SPENCER ST SURGERY

- 10 SPENCER STREET, CARLISLE, CUMBRIA, CA1 1BP - 86.4%

DALSTON MEDICAL GROUP

- THE SURGERY - TOWNSEND ROAD, DALSTON, CARLISLE, CA5 7PZ - 86.0%

WARWICK SQUARE GROUP PRACTICE

- WARWICK SQUARE, CARLISLE, CUMBRIA, CA1 1LB - 82.6%

COURT THORN SURGERY

- LOW HESKET, CARLISLE, CUMBRIA, CA4 0HP - 81.6%

BRAMPTON MEDICAL PRACTICE

- 4 MARKET PLACE, BRAMPTON, CARLISLE, CUMBRIA, CA8 1NL - 74.8%

CARLISLE CENTRAL PRACTICE

- 65 WARWICK ROAD, CARLISLE, CUMBRIA, CA1 1EB - 72.0%

EDEN MEDICAL GROUP

- PORT ROAD, CARLISLE, CUMBRIA, CA2 7AJ - 70.5%

CARLISLE HEALTHCARE

- SOUTH CARLISLE, LOCKE ROAD, CARLISLE, CUMBRIA, CA1 3UB - 67.5%

FUSEHILL MEDICAL PRACTICE

- FUSEHILL STREET, CARLISLE, CUMBRIA, CA1 2HE - 65.7%