WE shared the news that a major northern supermarket chain has announced it will axe all of its self-service checkouts across the UK, except in two of its Lake District stores.
Booths has made the decision to keep only its Keswick and Windermere self-service checkouts open and return to fully staffed checkouts in its other 26 stores.
Here's how readers reacted.
Pat Kirkup said: "At last, a company with sense! Let’s hope they all follow."
Pat Upex added: "Good for them, well done," and Jamie Carruthers added: "Not surprised if you look at who shops in Booths. However, I always use self-service so supermarkets should offer choice. Some of us are not inept with technology and are in a rush."
Craig Wallace commented: "Good hope others follow suit, doing away with people's jobs."
Karen Quinn said: "Well done Booths hopefully the rest will follow," and Sharon Greer also said: "Good hopefully others will listen to customer feedback and follow suit."
Olwyn Gibson and Liz Gradwell also said they were glad of the decision.
It comes after Booths, which has 16 shops in Lancashire as well as other outlets in Yorkshire and Cheshire, said it was responding to customer feedback.
“We believe colleagues serving customers delivers a better customer experience and therefore we have taken the decision to remove self-checkouts in the majority of our stores,” a spokesperson said.
The company, described by some as the ‘northern Waitrose’, has five other Cumbrian stores in Kendal, Kirkby Lonsdale, Milnthorpe, Penrith and Ulverston.
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